For the second consecutive year, TAM Airlines has been named the winner of two major categories at the Skytrax “World Airline Awards”. TAM was named “Best Airline in South America” and “Best Airline Staff in South America”. The 2012 awards were announced on 12 July by Skytrax during the Farnborough International Airshow.

TAM, winner of Skytrax best airline and best staff service in South America

Manoela Amaro, TAM’s marketing director, acknowledged the recognition of its passengers and stressed the importance of the award to the airline: “Repeating the feat for a second year in a survey as important as that undertaken by Skytrax, involving more than 18 million passengers from over one hundred and fifty countries, and involving more than 200 airlines, is proof that TAM is on the right track, and continues to work to offer an unforgettable travel experience to its customers.”

Azul was named “Best Low-cost Airline in South America” and Trip was named “Best Regional Airline in South America”, giving Brazil a clean sweep in the South American categories.

On the global stage, Qatar was named Airline of the Year.

The top ten Skytrax airlines for 2012 are:

1 Qatar Airways
2 Asiana Airlines
3 Singapore Airlines
4 Cathay Pacific
5 A N A
6 Etihad Airways
7 Turkish Airlines
8 Emirates
9 Thai Airways
10 Malaysia Airlines